This website is the repository for the work of the IT@TCC project from 2015 to 2016. Activity continues but has been subsumed into a new and permanent IT governance structure. Please see the IT community website for the latest information on IT projects, governance, and service providers.

Frequently Asked Questions

Q: What is IT@TCC
A: The objective of IT@TCC is to implement efficient, forward-looking and cost effective strategies for delivering information technology services to member institutions of The Claremont Colleges. The six areas that will be addressed by the project are:
  • Networking
  • Identity and access management
  • Information security
  • Telephony, which includes telephones, voice mail, fax and other related systems
  • Disaster recovery
  • Data centers
Q: Why do we need IT@TCC?
A: We hope to achieve several benefits through the IT@TCC project, including but not limited to:
  • Cost efficiencies obtained through centralized acquisition and operation of hardware and software.
  • Uniform technology solutions used both at the core IT office and at each campus.
  • A central office with strong expertise in the areas addressed by the initiative.
  • A consistent set of processes and guidelines for all the member institutions of The Claremont Colleges.
  • An ability to create a comprehensive IT service catalog, making it easier for users to identify and get access to IT resources
  • Enhanced 24/7 support for some services.
Q: Will jobs be lost as a result of this process?
A: At this point it is too early to tell how jobs will be affected.
Q: How can I get involved?
A: As we move forward we will begin to form subcommittees in each of the areas that will be addressed by the project. In addition, we will need staff to serve as project ambassadors and liaisons to their coworkers. If you are interested in serving in either of these capacities, please reach out to a member of the IT@TCC steering committee, project management office or your college’s IT leadership.
Q: How will the initiative lead to cost savings?
A: At this point we are still undergoing an assessment that will define the technology needs and scope of each of the initiatives. Once this is complete, we will have a better idea of the cost of the project, as well as potential economic benefits.
Q: How long will it take to implement the project?
A: The project is already underway, and we expect that it will take approximately two years to complete, with each initiative being implemented in phases. View our proposed timeline.
Q: How will this project affect most students, staff and faculty?
A: While we anticipate that you will experience minimal change in the way you do your job, we will all benefit from an even more robust technology infrastructure, increased reliability, and the ability for the colleges to be nimble in responding to new technological opportunities and challenges.